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ALWAYS FREE RETURNS — COMPLIMENTARY SHIPPING ON ORDERS $100+

FAQ + Care Tips

What is Vermeil jewelry?
Vermeil is fine jewelry made with a solid sterling silver base and a thick layer of 14k gold. It looks and feels like solid gold but at a more accessible price. 

What makes us different?
We blend high-end design with everyday practicality. We use solid sterling silver, real gold, and refined silhouettes you’ll wear on repeat. No trendy plating, no brass fillers—just modern classics made to last.

Do you offer a warranty?
All Vermeil jewelry comes with a 60-day warranty. If something breaks or needs repair, we’ll fix or replace it—free of charge. Our fine jewelry comes with 1 year warranty. 

Do you have a loyalty program?
We do. Create an account to start earning points on every purchase and unlock exclusive rewards.

What’s your return policy?
You have 14 days to return eligible items in new condition. Returns are easy—we’ll send you a prepaid label. Sale and custom pieces are final sale.

How do you approach sustainability?
We keep waste low with small-batch Vermeil and made-to-order fine jewelry crafted from recycled gold.

How fast do you ship?
Express Vermeil orders usually ship same day. All other orders go out in 1–2 days. Made-to-order fine jewelry takes about 6 weeks.

What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and interest-free installment options at checkout.

How do I care for my jewelry?
To keep your pieces looking their best:
• Avoid water, perfume, and harsh chemicals
• Store in a dry, cool place—ideally in your EV pouch
• Limit or avoid showering, or working out in your jewelry

With a little love, your jewelry will stay radiant for years.

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